Terms and conditions

The Privacy Policy is made available to you at the beginning of your interaction with us through the Website. The data was collected by www.aiva.vision/

Aiva.vision collects your personal information (full name, phone number, email address, gender, IP and language preferences of the browser you use) when you contact us via the contact form, by phone or by email - email. The information you provide to us may include your name, address, email address and telephone number, gender, and other information as appropriate.

We will also not collect or process sensitive personal data about you, such as information about your ethnic or racial origin, religious affiliation, political opinions, philosophical beliefs, lifestyle/sexual orientation or health), unless we are required to do so to do so by law and/or where you provide us with your explicit consent separately. If you voluntarily provide us with personal data (including sensitive personal data) through your interaction with our website or by direct correspondence with us by telephone, e-mail or in any other way, at your own risk will and not at our request, we will delete the data from our systems, if we do not consider that their processing is necessary for a legitimate purpose of aiva.vision/

We inform you that every time you visit our website, we will automatically collect the following data:

1) Technical data, which may include: Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, login information, types and versions of browser extensions (plug-ins), time zone setting, operating system and platform, type and brand of mobile device. This data can only be collected and processed with your consent via third-party cookie files. Additional information on this topic can be found in the section: Cookies Policy.

2) Data about your visit, which may include: the full path to the accessed resource (URL), the information or products you have searched for or viewed (including top articles read, top categories accessed), click sequence- to, through and from our website (including date and time), page response times, download errors, duration of visits to specific pages (including average time spent on specific pages, viewing of specific content), average time spent in an application and the number of views from such applications, the average number of items viewed on our website, information about the interaction with the pages (such as scrolling, clicks and mouseovers), the methods used to navigate the page, data about user behavior and any phone number used to call or any email address used to contact our customer service representatives.

Purpose of data use

Aiva.vision collects personal data on the site page, only with the voluntary consent of the client, and the purposes are as follows: solving problems of any nature, which refer to the appointments made and those that have been canceled, contacting the client, at its voluntary request or in matters of customer relations. So aiva.vison has permission to process personal data (identification and contact data), in order to provide services and make payments based on the relevant contracts, including purchased subscriptions.

We can also process personal data in order to be able to provide you with the necessary information about services or goods that we believe are of interest to you. If you are already a customer of our brand, we will only contact you via email, as we have information about you in our database, following services that have been the subject of a previous sale or negotiation for sale , unless you have opted for another contact method. And if you are a new customer, we will contact you by electronic means only if we have your prior consent.

There is also the option not to use your personal data in this way, but you must check the box on the registration form regarding the collection of personal data. We may also use your personal data to understand your preferred content and deliver content relevant to you; to enable you to participate in the interactive features of our Service when you choose to do so; to measure or understand effectiveness the advertising you offer; to make suggestions and recommendations about services or products that may be of interest to you.

Communication

With your consent, we can send you newsletters, periodic alerts, article recommendations, administrative or technical messages, related to the services and products we offer, via phone call and/or e-mail. These are part of the category of marketing messages, which you choose whether you want to receive them or not.

Security

Your IP address and connection history data may be used for security reasons, intended to monitor and, implicitly, prevent possible violations and/or fraud of the User Agreement or the Privacy Policy, which could affect them and our other visitors/customers.

Aiva.vision assures you that it will not share any of the personal information you have provided with any agencies or advertisers. They will be kept safe and used only for the purposes listed above. Even if you are a customer or just a visitor, we give you the right to change or delete the data you have given us. Deleting or changing data while using our services may affect how we provide these services or even terminate them.